You can exercise your right to return your purchased product within 14 days of receiving it. For purchases made through our website, you must submit a return request through the same platform. Once your request is reviewed and approved, the return process typically takes 5 to 10 business days.

To ensure the proper operation of your sofa’s mechanical components, maintenance is recommended every 2-3 months. For stains that may appear on the fabric, gently wipe the surface with a suitable maintenance spray. For more information on lubrication points, please contact us via our WhatsApp support line.

Ürünlerimizde kullanıcı müdahalesi sonucu oluşabilecek bazı durumlar garanti kapsamı dışındadır. Bunlar arasında: • Kumaş yüzeyinde meydana gelen fiziksel hasarlar • Fermuarların açılması gibi kullanıcı kaynaklı işlemler yer almaktadır.

To create a service request, you only need to share the following documents with us: • A photo of the product’s invoice • A short video about the problem • A short explanation explaining the details of the problem When you send us these documents to [[email protected]], our technical team will contact you as soon as possible.

All Titanseat gaming chairs are covered by a 2-year (24 months) manufacturer’s warranty.

All our models feature specially woven fabric. The only difference between models is the color options; the fabric quality and comfort standards are the same across all products.