For sponsorship applications, you can contact us at [email protected].

For your requests regarding spare parts that are not available on our website, you can contact us at [email protected].

When choosing a chair, you should consider your body type, the amount of time you’ll be sitting for extended periods, and ergonomics. Back support, adjustment mechanisms, and material quality are also important factors.

When choosing your chair, you should consider factors such as ergonomic design, adjustment options (such as lumbar support, armrest height, back angle), material quality and durability.

Yes, you can try on all the available models in our showroom. Contact us to make an appointment before visiting.

Yes, the armrests are sold as a set. You can check the set contents on the product page.

Yes, the side mechanisms are also sold as a set. You can find the relevant parts on the product pages.

The box contents may vary depending on the seat model you choose, but generally the seat, the necessary mounting parts (screws, nuts, wrenches, etc.), the installation manual, and the warranty certificate are included in the box.

The gaming chair is packaged in special packaging materials for safe transport. The chair is typically wrapped in protective foam and placed in sturdy cardboard boxes.

You can purchase our gaming chair from our online store or authorized retailers. For more information, please visit our website.

To ensure the longevity of your gaming chair, you should clean it regularly and use care products appropriate for the type of fabric. It’s also recommended to periodically inspect the mechanism and hinge systems.

Maintenance may vary depending on the type of sofa you have. You can keep your sofa clean by using cleaning and care products suitable for leather or fabric sofas. You should also take care to protect your sofa from direct sunlight and excessive moisture.

It’s recommended that you service your gaming chair every three to four months, depending on how often it’s used. However, if it’s experiencing heavy use, you may need to do so more frequently.

Üye olmak için, web sitemize giriş yaptıktan sonra sağ üst köşede bulunan “Üye Ol” butonuna tıklayarak gerekli bilgilerinizi doldurabilirsiniz. E-posta adresinizi ve şifrenizi belirleyerek hesabınızı oluşturabilirsiniz.

Yes, your personal information is stored solely for the purpose of processing your orders and providing you with better service. To protect your privacy, all your data is stored securely and not shared with third parties.

Becoming a member allows you to shop quickly and securely. You can also take advantage of special discounts, promotions, and order tracking features. With membership, you can access your order history and shop more easily.

Yes, you can shop without being a member. However, becoming a member allows you to take advantage of benefits like faster checkouts and order tracking.

Şifrenizi unuttuysanız, giriş ekranında yer alan “Şifremi Unuttum” butonuna tıklayarak e-posta adresinizi girin. E-posta adresinize şifrenizi sıfırlayabileceğiniz bir bağlantı gönderilecektir.

To track your order without creating an account, you can easily track it using the tracking number found in your order confirmation. To track your order, visit our “Order Tracking” page and enter the tracking number to track its status.

Yes, credit card installments are available. You can pay according to the installment options offered by your credit card. Installment options are available on the payment screen.

Evet, havale/EFT ile ödeme yapabilirsiniz. Siparişinizi oluşturduktan sonra banka hesap bilgilerini alabilir ve ödemenizi gerçekleştirebilirsiniz. Ödemeniz onaylandıktan sonra ürünleriniz gönderilecektir.

Delivery times may vary depending on the type of product you order and your delivery address. Deliveries within Istanbul are generally made the same day, while deliveries to other provinces typically take 2-5 business days. Shipping information and tracking numbers will be sent to you once your shipment is confirmed.

Yes, all product prices include VAT. Prices are clearly displayed on the payment screen, and you won’t encounter any surprise fees on your final payment.

Our partner cargo company is [Aras Cargo]. All your orders will be shipped safely and quickly through this cargo company.

Shipping costs may vary depending on your order amount and your delivery area. Some campaigns offer free shipping, but otherwise, the shipping cost will be stated on the payment screen after you complete your order.

Yes, you can order by phone. You can place your order and share the details by contacting our customer service team.

If your order hasn’t been processed yet, you can add more to it. After completing your order, you can contact customer service to inquire about making additional payments.

To learn more about your order, please contact our customer service team with your order number. You can also track your order status on our website.

If your order is missing or incorrect, please contact us as soon as possible. You can initiate a resolution by taking photos of your order and sending them to our customer service team.

The warranty period for our products is generally two years, and detailed information is included in the warranty document that comes with the product. The warranty covers protection against manufacturing defects.

Yes, our products are available for sale in our store. However, you can visit our online store or contact us to learn more about availability and pricing for all our products.

To cancel your order, if it hasn’t shipped yet, you can contact our customer service. Your cancellation request will be processed as soon as possible. If your order has shipped, you may need to proceed with the return process.

To return your order, you can submit a return request within 14 days of receiving the product. You can submit your return request through our customer service team and return the product by completing the return form that came with the product.

Refunds for returned items will be processed within 7-14 business days after the item is received. Your payment will be processed based on the payment method you used.

If the product is damaged or incorrectly shipped, we will be responsible for the shipping costs for returns and exchanges. However, if the customer places an incorrect order or requests an exchange, the customer may be responsible for the shipping costs.

To request service for your damaged seat, you can contact our customer service team by phone or email. After you provide photos of your seat and your order information, we will contact you with the details of your service request.

The return process includes the following steps: 1. Return Request: Submit a return request to our customer service team within 14 days of receiving your order. 2. Return Approval: Review and approval of your request. 3. Product Shipping: The approved product is returned along with the return form sent to you. 4. Refund: The refund will be made within 7-14 business days after the product reaches our company.

To get information about the closest stop to our store address, you can find a map and transportation information on our website.